18969 Ventura Blvd. Tarzana, CA 91356 | 818-344-8300 | [email protected] | Open Tuesdays, Fridays & Saturdays - CALL OR EMAIL TO MAKE AN APPOINTMENT | WE'RE ALWAYS BUYING!!!

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Shipping & Returns

Shipping for Guitars
We usually ship via UPS fully insured. Shipping prices depend on the size, weight and value of the guitar being shipped. Feel free to contact us for a shipping quote and options. All guitars are shipped via UPS Ground shipping, unless customer paid extra for shipping and we require full insurance on guitars being ship. International customers please contact us first for a shipping quote. Guitars will be shipped 2-5 days after purchase goes through. Buyer is responsible for shipping and insurance charges. All insurance charges are assessed at the end of the auction based upon the final selling price. Due to covid, our shop is only open Tuesdays, Fridays & Saturdays, that's when your order will be shipped.

Return Policy
We give all online buyers a 72 hour approval period on all shipped guitars when guitar arrives to customer. During this 72 hour period, feel free to have merchandise inspected by any 3rd parties to validate authenticity. If you are not satisfied for any reason, send merchandise back for a refund of purchase price minus the shipping cost. Return shipping is the responsibility of the buyer and original shipping will not be refunded. Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

 

Shipping for T-Shirts
For U.S. orders, you must have both a shipping address and credit card billing address within the United States in order to make a purchase. The issuing bank must also be based in the United States.

Priority Shipping $10

Express Shipping $19.95

International T-Shirt Shipping

Methods of Payment
Visa, Mastercard, American Express, Discover Credit Cards, Bank Wire, Cashier’s Check and PayPal.