18969 VENTURA BLVD. TARZANA, CA 91356

(818) 344-8300

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TERMS & CONDITIONS

Shipping Policy

All guitars are shipped via UPS Ground shipping, and we require full insurance on guitars being ship. International bidders please contact me first for a shipping quote. Guitars will be shipped 24-48 hours after auction close. Buyer is responsible for shipping and insurance charges. All insurance charges are assessed at the end of the auction based upon the final selling price. Our shop is closed on Sunday and Monday, any item sold over weekends will be shipped on Tuesdays.


Return Policy


NEW ITEMS

Returnable within 3 days of delivery.


USED & VINTAGE ITEMS

Returnable within 3 days of delivery.


General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.


Refunds

Buyer receives a full refund in their original payment method less any shipping costs.


Special Conditions

48 hour approval period on all shipped guitars. If you are not satisfied within 48 hours, you can return for a full refund of purchase price. Buyer pays return shipping and original shipping will not be refunded.

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.


Tax Policies


United States - WA

Calculated at checkout

CA, US9.0%

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NORM'S RARE GUITARS

18969 VENTURA BLVD.

TARZANA, CA 91356

(818) 344-8300

© 2019 NORM'S RARE GUITARS. ALL RIGHTS RESERVED.

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